AutomationWise

Project Support & Technical Troubleshooting

Contact Eric
Linux/WindowsTroubleshootingPython · Bash · PowerShellCI/CDAPIs & Integrations

AutomationWise

IT that actually works — built, fixed, and run by someone who’s been doing this since dial-up.

Contact Eric


Writing code since 1988. Building machines since 1994. Doing it professionally since 1998.

AutomationWise LLC is Eric Ortego — a one-person IT firm based in Opelousas, Louisiana, serving businesses remotely and on-site.

I started programming at nine years old. I was writing HTML and JavaScript the year JavaScript existed. I built my first PC from parts at fifteen and got my first IT job at nineteen. Twenty-eight years of professional work later, I’ve designed, secured, rescued, and run entire infrastructures — not just pieces of them.

When you hire AutomationWise, there’s no account manager, no ticket queue, no junior tech learning on your dime. You work directly with the person doing the work.


What I Do

Fractional IT Leadership Full IT department capability for companies that don’t need — or can’t yet justify — a full-time hire. Strategy, execution, and the 2 a.m. emergencies.

Microsoft Cloud & Hybrid Environments Microsoft 365, Entra ID, Intune, Azure, Conditional Access — plus the on-prem Active Directory and Windows Server estate that still runs half the world. I manage both ends and the messy middle where they meet.

System Rescue & Recovery Stuck migrations, failed deployments, urgent incidents, the project the last guy abandoned. I get things unstuck and back in production.

Automation & Workflow Design PowerShell, Python, APIs, runbooks, CI/CD. I replace repetitive manual work with automation that’s documented for humans — so it doesn’t become the next thing nobody understands.

Infrastructure Management Linux, Windows, virtualization, backup, monitoring, networking. Setups, migrations, upgrades, and scaling — secure and stable by default.

Security & Compliance Readiness Phishing-resistant MFA, Conditional Access, hardening, auditing, documentation. Get your systems defensible before someone tests them for you.


Why Hire AutomationWise

  • You talk to the person doing the work. Every time. No layers.
  • Whole-infrastructure experience. I’ve run complete environments end-to-end — cloud, on-prem, and hybrid — not just administered single systems.
  • Fast, practical fixes. Root causes, not band-aid tickets.
  • Flexible engagement. Emergency rescue, scoped projects, or ongoing partnership. Clear scope and honest pricing either way.

Sound Familiar?

  • Your migration is stuck and the deadline isn’t moving.
  • Your systems are “working,” but nobody trusts them.
  • A half-built automation pipeline needed to run yesterday.
  • The business is growing faster than IT can keep up.
  • The person who built it left, and nobody knows how it works.
  • You just need a reliable extra set of hands you don’t have to manage.

If any of those hit close to home — that’s the work I do every week.


Get in Touch

📧 eric@automationwise.com 🌐 automationwise.com 📍 Opelousas, Louisiana — remote or on-site